Corporate values, clear Codes of conduct and guidelines contribute significantly to preserving the trust of users and customers in SARO GLOBAL
We encourage free markets and fair trade as well as the protection of people and the environment. The codes of conduct, guidelines and principles associated with this are clearly defined at SARO GLOBAL – in the Corporate Values, the SARO GLOBAL Code of Conduct, the SARO GLOBAL Purchasing Charter and the Compliance Processes. In order to embed the contents consistently throughout the company, we rely internationally on global communication and training methods.

Corporate Values

Six corporate values form the basis of our business policy. The economic activities of all SARO GLOBAL employees are carried out according to the following principles:
1. All of SARO GLOBAL’s activities are geared towards keeping our customers satisfied with the high quality of our products and services.
2. We take a proactive role in shaping our future and view every change as an opportunity. Innovation in technology, processes, and products is the basis of future growth.
3. The motivation, competence, and effectiveness of all our staff ensure our long-term success.
4. We ensure the satisfaction of SARO GLOBAL’s shareholders by continuously adding value to our company, so that shareholders continue to invest in our company and, in turn, our job security.
5. We are committed to putting the principles of the Global Compact into practice: adhering to human rights, fair labor practices, environmental protection, and the fight against corruption.
6. We take on responsibility in society. Special emphasis is put on right relation between Industry and talented people.

Mandatory codes of conduct

We have defined our behavioral codes in a globally applicable Code of Conduct. Its contents are derived from the SARO GLOBAL corporate guidelines and the ten principles of the United Nations Global Compact and serve as guidance. We expect all our employees to act consistently according to our ethical principles – regardless of their position or function. At the same time we ask our managers to set an example in this and to actively communicate it.

The SARO GLOBAL Code of Conduct establishes our most important principles in a total of six subject areas:
1. Compliance with legal regulations
We conduct our business lawfully and comply strictly with the laws of the countries in which we are active.
2. Fair competition
We do not gain any market advantages through unfair or illegal practices.
3. Protection of SARO GLOBAL assets
We are careful with the proprietary information, assets and resources of the company.
4. Socially acceptable working environment
We guarantee a socially acceptable, safe and motivating working environment. We strongly oppose child and forced labor, discrimination and the like. We expect the same from our business partners too.
5. Personal integrity
We encourage the highest possible degree of personal integrity and fairness in our employees, and avoid situations in which personal interests are or could be in conflict with those of our company.
6. Social engagement
We take our responsibility for future generations seriously and strive for sustainable development in all relevant areas – economical, ecological and social.

Minimum standards in strategic purchasing

We expect our suppliers to conduct themselves similarly to our own high standards in the areas of human rights, labor standards, environmental protection and fighting corruption. We have defined the framework and our globally applicable minimum standards in the SARO GLOBAL Purchasing Charter. According to this, suppliers are contractually obliged to act in accordance with the ten basic principles of the UN Global Compact. When it comes to collaborations we aim for long term partnerships and a continuous improvement process. This includes mutually agreed goals and their verification, site visits and certification in accordance with the environment and quality standards ISO 14001 and ISO 9001

Compliance and fair trade

Adherence to laws and internal guidelines is something that goes without saying at SARO GLOBAL. We strongly oppose any form of corruption, illegal or immoral conduct. In order to be able to ensure this consistently, we actively protect our company and our employees against risks. A central service facility combines all compliance processes, safeguards international standards and is available for consultation – as are our specialists in labor and competition law, data protection, finance guidelines, environmental protection, occupational safety and trademark and patent law. One focus is competition law and the promotion of a liberal economic system without any noticeable restraints on competition.

Products

SARO GLOBAL products represent excellent quality, security, safety and the responsible use of resources. Our commodities put as little strain on the environment as possible – from manufacture right through to disposal.

Green products for consumers

Sustainably manufactured goods, products with minimum unrecyclable or hazardous component protect the climate. People across the globe are the winners.

Creating and maintaining trust

Responsibility for the environment applies to everyone. For that reason our involvement in the consumer sector goes right through to the product level. Today the vast majority of our commodities are made from unfearful components, Pb free materials with recyclable packing.

Quality and Security

SARO GLOBAL and its brands represent reliability and high quality. Private consumers, wholesalers and industrial customers have been able to put their trust in them for years.

Quality from A to Z

The intensive monitoring of all production processes plays as much of a role in our quality of service as the careful analysis of the raw materials used. The choice of suppliers is subject to strict criteria as our partners influence the SARO GLOBAL supply chain with their goods and services. In light of this we rely on continuous supplier evaluation before and during the collaboration – combined with an intensive interchange which supports our innovation process. Every SARO GLOBAL product development is preceded by an analysis of the required application features. We consistently monitor the whole innovation process and use internationally recognized quality management tools even in the early phases – these include the “Design of Experiments” (DoE) and the “Failure Mode and Effects Analysis” (FMEA). Subsequent series production is, among other things, accompanied by Statistical Process Control (SPC) and the FMEA process. As partners of companies from innovative key industries such as the automotive or electronics sectors, the reliable adherence to the required product features is for us a matter of course. This is combined with flexibility and customer-oriented service – from punctual delivery, through technical advice, right up to the perfect integration of solutions into the customers’ production processes.

Our quality guidelines

1. We are committed to the implementation of agreed requirements and to the constant improvement of our quality management system.
2. The zero-defect philosophy is the basis for our business and our management system.
3. Our business processes are monitored on the basis of key data, in order to fulfill quality goals and customer expectations.
4. Through continuous improvement combined with benchmarking, we increase customer satisfaction and our cost-related competitiveness.
5. Staff training and qualification and employee satisfaction are key factors in achieving our goals.
6. We work with reliable suppliers who support our innovation process and we demand the same management standards from them as we use ourselves.
7. This quality policy forms the foundation of our quality goals.

Integrated Management System

A holistic view of all the business processes that are necessary for the fulfillment of the company’s individual tasks and goals is a crucial basis for our activities. These are reflected in the SARO GLOBAL Integrated Management System (IMS), divided into the five main processes of Innovation, Marketing, Supply Chain and Consumer Management – just as in the structure of SARO GLOBAL. The IMS not only integrates the requirements of modern, international standards-oriented quality management. It also includes topics such as corporate responsibility and comprehensive environmental protection and occupational safety.

Today, SARO GLOBAL is one of the IRAN’s leading companies in the door and cabinet hardware sector. Our long-running success story is not just associated with innovative ideas, quality and technological progress. Influential factors also include taking responsibility for people and the environment. The aim is to protect ecological resources and to have a positive influence on the society in which we live and trade, through social engagement.

Areas of activity

We have embedded these sustainable business policies in our strategy and in the minds of the Executive Board at SARO GLOBAL. We behave pro-actively and concentrate on the four areas of activity of products, environment, employees and society. Quality and safety, protecting resources, respect and fairness, as well as the encouragement of children and young people, are just some aspects which are associated with this.

The overall coordination of the individual building blocks is carried out by a steering group. The team is made up of employees from the areas of personnel, communication, environment and corporate social responsibility, under leadership of the Human Resources management.